/* ═══════════════════════════════════════════════════════════
   NICXA CX — Styles (Grupo NICXA Branding)
   ═══════════════════════════════════════════════════════════ */

:root {
  /* NICXA Brand */
  --nicxa-red: #20AAA2;
  --nicxa-red-hover: #107B77;
  --nicxa-black: #112C42;

  /* Backgrounds */
  --bg-primary: #F7F9FB;
  --bg-secondary: #FFFFFF;
  --bg-card: #FFFFFF;
  --bg-card-hover: #F0F4F8;

  /* Text */
  --text-primary: #112C42;
  --text-secondary: #52606D;

  /* Semantic */
  --color-complaint: #D64545;
  --color-recognition: #20AAA2;
  --color-neutral: #F59E0B;
  --color-info: #3B82F6;
  --color-warning: #F59E0B;

  /* Brand colors */
  --brand-bk: #FF8C00;
  --brand-kfc: #E4002B;
  --brand-pizzahut: #EE3A43;
  --brand-lbo: #2E8B57;

  /* UI */
  --border: #D9E2EC;
  --border-hover: #B8C7D6;
  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 1px 3px rgba(16,42,67,0.08), 0 1px 2px rgba(16,42,67,0.04);
  --transition: 200ms ease;
}

/* ─── Base ──────────────────────────────────────────────── */

*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html {
  font-size: 16px;
  scroll-behavior: smooth;
}

body {
  font-family: 'Fira Sans', -apple-system, BlinkMacSystemFont, sans-serif;
  background: var(--bg-primary);
  color: var(--text-primary);
  line-height: 1.6;
  min-height: 100vh;
}

/* ─── Header ───────────────────────────────────────────── */

.header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 32px;
  background: #112C42;
  border-bottom: 1px solid rgba(255,255,255,0.08);
  position: sticky;
  top: 0;
  z-index: 50;
}

.header-brand {
  display: flex;
  align-items: center;
  gap: 14px;
}

.logo-mark {
  width: 44px;
  height: 44px;
  border: 2px solid var(--nicxa-red);
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: 'Fira Sans', sans-serif;
  font-weight: 700;
  font-size: 16px;
  position: relative;
}

.logo-g { color: var(--nicxa-black); color: var(--text-primary); }
.logo-n { color: var(--nicxa-red); }

.header-title {
  font-size: 20px;
  font-weight: 700;
  letter-spacing: 1px;
}

.nicxa-red { color: var(--nicxa-red); }

.header-subtitle {
  font-size: 12px;
  color: rgba(255,255,255,0.72);
  font-weight: 400;
  letter-spacing: 0.5px;
  margin: 0;
}

.header-logo {
  height: 40px;
  width: auto;
  display: block;
}

.logo-wrap {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
}

.header-actions {
  display: flex;
  gap: 8px;
  align-items: center;
}

.header .btn-outline {
  color: #fff;
  border-color: rgba(255,255,255,0.35);
}
.header .btn-outline:hover {
  border-color: #20AAA2;
  color: #20AAA2;
}

/* Paneles de la campana y de la cuenta */
.popover-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  background: var(--bg-card);
  z-index: 1;
}
.popover-title {
  font-size: 12px;
  font-weight: 600;
  color: var(--text-primary);
  letter-spacing: 0.02em;
}
.popover-state {
  margin-left: auto;
  font-size: 10.5px;
  color: var(--text-secondary);
  white-space: nowrap;
}
.popover-close {
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  flex: none;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: var(--text-secondary);
  font-size: 18px;
  line-height: 1;
  cursor: pointer;
}
.popover-close:hover {
  background: var(--bg-card-hover, #F7F9FB);
  color: var(--text-primary);
}
.popover-close:focus-visible {
  outline: 2px solid var(--accent, #20AAA2);
  outline-offset: 2px;
}
.notif-group {
  padding: 8px 12px;
  border-bottom: 1px solid var(--border);
  background: var(--bg-card);
  font-size: 10.5px;
  font-weight: 600;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--text-secondary);
}
.notif-item {
  padding: 10px 12px;
  border-bottom: 1px solid var(--border);
}
.notif-item:last-child {
  border-bottom: 0;
}
.notif-alert {
  background: rgba(25, 181, 165, 0.06);
}
.notif-message {
  font-size: 12.5px;
  line-height: 1.45;
  color: var(--text-primary);
}
.notif-meta {
  margin-top: 3px;
  font-size: 11px;
  color: var(--text-secondary);
}
.notif-review-head {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  font-size: 12px;
}
.notif-review-head b {
  color: var(--text-primary);
  min-width: 0;
  overflow-wrap: anywhere;
}
.notif-stars {
  color: var(--color-complaint);
  white-space: nowrap;
}
.notif-empty {
  padding: 18px 14px;
  text-align: center;
  font-size: 13px;
  color: var(--text-secondary);
}
.header #user-chip-name {
  color: rgba(255,255,255,0.85) !important;
}

/* ─── Buttons ──────────────────────────────────────────── */

.btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 10px 18px;
  border-radius: var(--radius-sm);
  font-family: 'Fira Sans', sans-serif;
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  transition: all var(--transition);
  border: 1px solid transparent;
  white-space: nowrap;
}

.btn-primary {
  background: var(--nicxa-red);
  color: white;
  border-color: var(--nicxa-red);
}

.btn-primary:hover {
  background: var(--nicxa-red-hover);
  border-color: var(--nicxa-red-hover);
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(204, 26, 26, 0.3);
}

.btn-outline {
  background: transparent;
  color: var(--text-primary);
  border-color: var(--border);
}

.btn-outline:hover {
  border-color: var(--border-hover);
  background: var(--bg-card);
}

.btn-small { padding: 6px 12px; font-size: 13px; }
.btn-large { padding: 14px 28px; font-size: 16px; width: 100%; justify-content: center; }

.btn-close {
  background: none;
  border: none;
  color: var(--text-secondary);
  font-size: 24px;
  cursor: pointer;
  padding: 4px 8px;
  transition: color var(--transition);
}

.btn-close:hover { color: var(--text-primary); }

.btn-danger {
  background: transparent;
  color: var(--color-complaint);
  border: none;
  padding: 6px;
  cursor: pointer;
  opacity: 0.6;
  transition: opacity var(--transition);
}

.btn-danger:hover { opacity: 1; }

/* ─── Navigation Tabs ──────────────────────────────────── */

.main {
  max-width: 1200px;
  margin: 0 auto;
  padding: 24px 32px;
}

.nav-tabs {
  overflow-x: auto;
  display: flex;
  gap: 4px;
  background: var(--bg-secondary);
  padding: 4px;
  border-radius: var(--radius);
  margin-bottom: 24px;
}

.nav-tab {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 20px;
  background: transparent;
  color: var(--text-secondary);
  border: none;
  border-radius: var(--radius-sm);
  font-family: 'Fira Sans', sans-serif;
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  transition: all var(--transition);
}

.nav-tab:hover {
  color: #20AAA2;
  background: rgba(25, 181, 165, 0.08);
}

.nav-tab:active {
  transform: scale(0.95);
}

.nav-tab.active {
  color: #107B77;
  background: var(--bg-card);
  box-shadow: var(--shadow);
}

/* ─── Tab Content ──────────────────────────────────────── */

.tab-content { display: none; }
.tab-content.active { display: block; }

.section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}

.section-title {
  font-size: 22px;
  font-weight: 600;
}

.section-actions {
  display: flex;
  gap: 8px;
}

/* ─── Table ────────────────────────────────────────────── */

.table-container {
  overflow-x: auto;
  border-radius: var(--radius);
  border: 1px solid var(--border);
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 14px;
}

.data-table th {
  text-align: left;
  padding: 14px 16px;
  background: var(--bg-secondary);
  color: var(--text-secondary);
  font-weight: 500;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  border-bottom: 1px solid var(--border);
}

.data-table td {
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  font-family: 'Fira Code', monospace;
  font-size: 13px;
}

.data-table tbody tr {
  transition: background var(--transition);
}

.data-table tbody tr:hover {
  background: var(--bg-card-hover);
}

.data-table .empty-row td {
  text-align: center;
  padding: 40px;
  color: var(--text-secondary);
  font-family: 'Fira Sans', sans-serif;
}

/* ─── Brand Chips ──────────────────────────────────────── */

.brand-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 500;
  font-family: 'Fira Sans', sans-serif;
}

.brand-chip::before {
  content: '';
  width: 8px;
  height: 8px;
  border-radius: 50%;
}

.brand-chip[data-brand="BurgerKing"] { background: rgba(255,140,0,0.15); color: var(--brand-bk); }
.brand-chip[data-brand="BurgerKing"]::before { background: var(--brand-bk); }

.brand-chip[data-brand="KFC"] { background: rgba(228,0,43,0.15); color: var(--brand-kfc); }
.brand-chip[data-brand="KFC"]::before { background: var(--brand-kfc); }

.brand-chip[data-brand="PizzaHut"] { background: rgba(238,58,67,0.15); color: var(--brand-pizzahut); }
.brand-chip[data-brand="PizzaHut"]::before { background: var(--brand-pizzahut); }

.brand-chip[data-brand="LBO"] { background: rgba(46,139,87,0.15); color: var(--brand-lbo); }
.brand-chip[data-brand="LBO"]::before { background: var(--brand-lbo); }

.brand-chip[data-brand="McDonalds"] { background: rgba(255,188,13,0.15); color: #FFBC0D; }
.brand-chip[data-brand="McDonalds"]::before { background: #FFBC0D; }

.brand-chip[data-brand="Dominos"] { background: rgba(0,122,178,0.15); color: #007AB2; }
.brand-chip[data-brand="Dominos"]::before { background: #007AB2; }

/* Default for other brands */
.brand-chip:not([data-brand]) { background: rgba(153,153,153,0.15); color: var(--text-secondary); }
.brand-chip:not([data-brand])::before { background: var(--text-secondary); }

/* ─── Rating Stars ─────────────────────────────────────── */

.stars {
  display: inline-flex;
  gap: 2px;
}

.star { color: #FFD700; font-size: 16px; text-shadow: 0 0 4px rgba(255, 215, 0, 0.3); }
.star.empty { color: #444; text-shadow: none; }

/* ─── Modal ────────────────────────────────────────────── */

.modal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.7);
  z-index: 100;
  align-items: center;
  justify-content: center;
}

.modal-overlay.open {
  display: flex;
}

.modal {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 28px;
  width: 90%;
  max-width: 540px;
  box-shadow: var(--shadow);
  animation: modalIn 200ms ease;
}

@keyframes modalIn {
  from { transform: scale(0.95); opacity: 0; }
  to { transform: scale(1); opacity: 1; }
}

.modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}

.modal-header h3 {
  font-size: 18px;
  font-weight: 600;
}

/* ─── Forms ────────────────────────────────────────────── */

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 20px;
}

.form-group.full-width { grid-column: 1 / -1; }

.form-group label {
  display: block;
  font-size: 13px;
  color: var(--text-secondary);
  margin-bottom: 6px;
  font-weight: 500;
}

.form-group input,
.form-group select {
  width: 100%;
  padding: 10px 14px;
  background: var(--bg-primary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-family: 'Fira Sans', sans-serif;
  font-size: 14px;
  transition: border-color var(--transition);
}

.form-group input:focus,
.form-group select:focus {
  outline: none;
  border-color: var(--nicxa-red);
}

.form-group input::placeholder { color: var(--text-secondary); opacity: 0.5; }

.form-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
}

/* ─── Scrape Controls ──────────────────────────────────── */

.scrape-controls {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 20px;
}

.control-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
}

.control-card h3 {
  font-size: 15px;
  font-weight: 600;
  margin-bottom: 14px;
}

.control-card label {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 0;
  font-size: 14px;
  cursor: pointer;
  color: var(--text-secondary);
  transition: color var(--transition);
}

.control-card label:hover { color: var(--text-primary); }

.control-card input[type="radio"] {
  accent-color: var(--nicxa-red);
}

.hidden { display: none !important; }

.store-selector { margin-top: 12px; }

.checkbox-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  max-height: 200px;
  overflow-y: auto;
  padding: 8px;
  background: var(--bg-primary);
  border-radius: var(--radius-sm);
}

.checkbox-grid label {
  font-size: 13px;
}

.checkbox-grid input[type="checkbox"] {
  accent-color: var(--nicxa-red);
}

.date-range {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  margin-top: 12px;
}

.date-range input {
  width: 100%;
  padding: 8px 12px;
  background: var(--bg-primary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-family: 'Fira Sans', sans-serif;
  font-size: 13px;
}

.date-range input:focus { border-color: var(--nicxa-red); outline: none; }

/* ─── Progress ─────────────────────────────────────────── */

.progress-section {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  margin-top: 20px;
}

.progress-header {
  display: flex;
  justify-content: space-between;
  margin-bottom: 12px;
  font-size: 14px;
}

#progress-text { font-weight: 500; }
#progress-elapsed { color: var(--text-secondary); font-family: 'Fira Code', monospace; font-size: 13px; }

.progress-bar {
  height: 8px;
  background: var(--bg-primary);
  border-radius: 4px;
  overflow: hidden;
}

.progress-fill {
  height: 100%;
  width: 0%;
  background: linear-gradient(90deg, var(--nicxa-red), #20AAA2);
  border-radius: 4px;
  transition: width 500ms ease;
  animation: progressPulse 2s ease-in-out infinite;
}

@keyframes progressPulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.8; }
}

.progress-details {
  margin-top: 12px;
  font-size: 13px;
  color: var(--text-secondary);
  font-family: 'Fira Code', monospace;
}

/* ─── Results Grid ─────────────────────────────────────── */

.results-section {
  margin-top: 20px;
}

.results-section h3 {
  font-size: 16px;
  margin-bottom: 12px;
}

.results-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 12px;
}

.result-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 16px;
  transition: border-color var(--transition);
}

.result-card:hover { border-color: var(--border-hover); }

.result-card .store-name { font-weight: 600; font-size: 14px; margin-bottom: 8px; }

.result-card .result-stats {
  display: flex;
  gap: 16px;
  font-size: 13px;
  color: var(--text-secondary);
  font-family: 'Fira Code', monospace;
}

.result-card .stat-complaint { color: var(--color-complaint); }
.result-card .stat-recognition { color: var(--color-recognition); }

/* ─── Sub Tabs (Reviews) ───────────────────────────────── */

.sub-tabs {
  display: flex;
  gap: 8px;
  margin-bottom: 16px;
}

.sub-tab {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 16px;
  background: var(--bg-secondary);
  border: 1px solid var(--border);
  border-radius: 20px;
  color: var(--text-secondary);
  font-family: 'Fira Sans', sans-serif;
  font-size: 13px;
  cursor: pointer;
  transition: all var(--transition);
}

.sub-tab:hover { border-color: var(--border-hover); color: var(--text-primary); }

.sub-tab.active {
  background: var(--bg-card);
  color: var(--text-primary);
  border-color: var(--border-hover);
}

.dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
}

.dot-red { background: var(--color-complaint); }
.dot-green { background: var(--color-recognition); }

/* ─── Review Filters ───────────────────────────────────── */

.review-filters {
  display: flex;
  gap: 10px;
  margin-bottom: 16px;
  flex-wrap: wrap;
}

.filter-select,
.filter-input {
  padding: 8px 12px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-family: 'Fira Sans', sans-serif;
  font-size: 13px;
  transition: border-color var(--transition);
}

.filter-select:focus,
.filter-input:focus {
  border-color: var(--nicxa-red);
  outline: none;
}

/* ─── Reviews List ─────────────────────────────────────── */

.reviews-list {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.review-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px;
  transition: border-color var(--transition);
}

.review-card:hover { border-color: var(--border-hover); }

.review-card.complaint { border-left: 3px solid var(--color-complaint); }
.review-card.recognition { border-left: 3px solid var(--color-recognition); }

.review-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 10px;
}

.review-author {
  font-weight: 600;
  font-size: 14px;
}

.review-meta {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 12px;
  color: var(--text-secondary);
}

.review-text {
  font-size: 14px;
  line-height: 1.7;
  color: var(--text-primary);
  opacity: 0.9;
}

.review-text.collapsed {
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.review-text.expanded {
  display: block;
}

.review-toggle {
  background: none;
  border: none;
  color: var(--nicxa-red);
  font-size: 13px;
  padding: 4px 0;
  cursor: pointer;
  font-weight: 500;
  opacity: 0.9;
  transition: opacity 0.2s;
}

.review-toggle:hover {
  opacity: 1;
  text-decoration: underline;
}

.review-response {
  margin-top: 12px;
  padding: 12px;
  background: var(--bg-secondary);
  border-radius: var(--radius-sm);
  font-size: 13px;
  color: var(--text-secondary);
  border-left: 2px solid var(--nicxa-red);
}

.review-response::before {
  content: 'Respuesta del dueño: ';
  font-weight: 600;
  color: var(--text-primary);
}

/* ─── Empty State ──────────────────────────────────────── */

.empty-state {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 60px 20px;
  text-align: center;
  color: var(--text-secondary);
  gap: 12px;
}

/* ─── Responsive ───────────────────────────────────────── */

@media (max-width: 768px) {
  .header {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
    padding: 10px 12px;
  }

  .header-brand { gap: 8px; }
  .header-logo { height: 38px; }

  .header-actions { gap: 6px; flex-wrap: nowrap; }
  .header-actions .btn { padding: 7px 10px; font-size: 12px; }

  .main { padding: 14px; }

  .section-header { flex-direction: column; align-items: flex-start; gap: 10px; }
  .section-actions { width: 100%; flex-wrap: wrap; }

  .form-grid { grid-template-columns: 1fr; }

  .scrape-controls { grid-template-columns: 1fr; }

  .nav-tabs {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
  }
  .nav-tabs::-webkit-scrollbar { display: none; }
  .nav-tab {
    flex: 0 0 auto;
    padding: 10px 13px;
    white-space: nowrap;
  }
  .nav-tab svg { display: block; }
  .nav-label { display: none; }

  /* tablas: scroll horizontal en vez de apretar columnas */
  .data-table { min-width: 720px; }
  .data-table th, .data-table td { padding: 10px 12px; }

  .review-filters { flex-direction: column; }
}

/* ─── Review Category Chips ──────────────────────────────── */

.review-categories {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  margin: 6px 0 4px;
}

.category-chip {
  display: inline-block;
  padding: 2px 10px;
  border-radius: 12px;
  font-size: 0.7rem;
  font-weight: 600;
  letter-spacing: 0.02em;
  text-transform: uppercase;
  color: #fff;
  background: var(--bg-card-hover);
}

.category-servicio   { background: #3B82F6; }
.category-comida     { background: #F97316; }
.category-limpieza   { background: #14B8A6; }
.category-rapidez    { background: #EAB308; color: #1A1A1A; }
.category-precio     { background: #A855F7; }
.category-ambiente   { background: #6366F1; }
.category-delivery   { background: #EC4899; }
.category-general    { background: #6B7280; }

/* ─── Process Logs (Procesos tab) ──────────────────────── */

.schedule-cards {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 24px;
}

.schedule-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  display: flex;
  align-items: center;
  gap: 16px;
  transition: border-color var(--transition);
}

.schedule-card:hover { border-color: var(--border-hover); }

.schedule-icon {
  font-size: 32px;
  flex-shrink: 0;
}

.schedule-info { flex: 1; }

.schedule-label {
  font-weight: 600;
  font-size: 15px;
  margin-bottom: 4px;
}

.schedule-cron {
  font-family: 'Fira Code', monospace;
  font-size: 13px;
  color: var(--text-secondary);
  margin-bottom: 2px;
}

.schedule-last {
  font-size: 12px;
  color: var(--text-secondary);
}

.schedule-status {
  flex-shrink: 0;
  font-size: 12px;
  font-weight: 600;
  padding: 4px 12px;
  border-radius: 20px;
}

.schedule-status.active {
  background: rgba(34,197,94,0.15);
  color: #22C55E;
}

.schedule-status.inactive {
  background: rgba(153,153,153,0.15);
  color: var(--text-secondary);
}

/* Process Log Cards */

.process-log-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.log-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px 20px;
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 16px;
  align-items: center;
  transition: border-color var(--transition);
}

.log-card:hover { border-color: var(--border-hover); }

.log-card.status-running {
  border-left: 3px solid #3B82F6;
  animation: logPulse 2s ease-in-out infinite;
}

.log-card.status-completed { border-left: 3px solid #22C55E; }
.log-card.status-error { border-left: 3px solid var(--color-complaint); }

@keyframes logPulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.7; }
}

.log-type-icon {
  font-size: 24px;
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--bg-secondary);
  border-radius: var(--radius-sm);
}

.log-details {
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-width: 0;
}

.log-title {
  font-weight: 600;
  font-size: 14px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.log-badge {
  font-size: 11px;
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 12px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.badge-manual { background: rgba(59,130,246,0.15); color: #3B82F6; }
.badge-cron { background: rgba(168,85,247,0.15); color: #A855F7; }
.badge-hybrid { background: rgba(245,158,11,0.15); color: #F59E0B; }

.log-stats {
  display: flex;
  gap: 16px;
  font-size: 13px;
  color: var(--text-secondary);
  font-family: 'Fira Code', monospace;
  flex-wrap: wrap;
}

.log-stats .stat-value { color: var(--text-primary); font-weight: 500; }
.log-stats .stat-new { color: #22C55E; }
.log-stats .stat-error { color: var(--color-complaint); }

.log-time {
  font-size: 12px;
  color: var(--text-secondary);
}

.log-meta {
  text-align: right;
  flex-shrink: 0;
}

.log-status-badge {
  font-size: 11px;
  font-weight: 600;
  padding: 4px 10px;
  border-radius: 12px;
  margin-bottom: 4px;
  display: inline-block;
}

.log-status-badge.running { background: rgba(59,130,246,0.15); color: #3B82F6; }
.log-status-badge.completed { background: rgba(34,197,94,0.15); color: #22C55E; }
.log-status-badge.error { background: rgba(239,68,68,0.15); color: #EF4444; }

.log-duration {
  font-family: 'Fira Code', monospace;
  font-size: 12px;
  color: var(--text-secondary);
}

@media (max-width: 768px) {
  .schedule-cards { grid-template-columns: 1fr; }
  .log-card { grid-template-columns: 1fr; }
  .log-meta { text-align: left; }
}

/* ─── Competitors ──────────────────────────────────────── */

.btn-competitor {
  background: rgba(245, 158, 11, 0.15);
  color: #F59E0B;
  border: 1px solid rgba(245, 158, 11, 0.3);
  border-radius: 6px;
  padding: 4px 10px;
  font-size: 12px;
  font-weight: 700;
  font-family: 'Fira Sans', sans-serif;
  cursor: pointer;
  transition: all var(--transition);
  letter-spacing: 0.5px;
}

.btn-competitor:hover {
  background: rgba(245, 158, 11, 0.25);
  border-color: #F59E0B;
  transform: translateY(-1px);
}

.competitor-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-height: 300px;
  overflow-y: auto;
}

.competitor-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 14px;
  background: var(--bg-primary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  transition: border-color var(--transition);
}

.competitor-item:hover { border-color: var(--border-hover); }

.competitor-info {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

/* ─── Analytics Dashboard ─────────────────────────────── */

.analytics-filters {
  display: grid;
  grid-template-columns: repeat(2, minmax(168px, 1fr));
  gap: 12px;
}

.analytics-header {
  align-items: flex-end;
  gap: 24px;
  margin-bottom: 14px;
}

.analytics-filter-field,
.analytics-date-field {
  display: grid;
  gap: 5px;
  min-width: 0;
  color: var(--text-secondary);
  font-size: 12px;
  font-weight: 600;
}

.analytics-filter-field .ana-filter,
.analytics-date-field .ana-filter {
  width: 100%;
  min-height: 44px;
  padding: 8px 12px;
  color: var(--text-primary);
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
}

.analytics-period-panel {
  display: grid;
  grid-template-columns: minmax(230px, 1fr) minmax(300px, 440px);
  align-items: center;
  gap: 24px;
  margin-bottom: 18px;
  padding: 16px 18px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

/* Analytics platform views: same month range and business context as Google. */
.analytics-view-tabs { display:flex; gap:8px; border-bottom:1px solid var(--border); margin:18px 0; }
.analytics-view-tab { min-height:44px; padding:10px 16px; border:0; border-bottom:3px solid transparent; background:transparent; color:var(--text-secondary); font:inherit; font-weight:650; cursor:pointer; }
.analytics-view-tab.active { color:var(--nicxa-red); border-bottom-color:var(--nicxa-red); }
.analytics-view-tab:focus-visible { outline:2px solid var(--nicxa-red); outline-offset:2px; }
.platform-analytics-view[hidden] { display:none !important; }
.platform-analytics-view { display:grid; gap:14px; }
.platform-analytics-heading { display:flex; justify-content:space-between; align-items:flex-end; gap:16px; }
.platform-analytics-heading h3 { margin:0 0 5px; color:var(--text-primary); font-size:20px; }
.platform-analytics-heading p,.platform-card-heading p { margin:0; color:var(--text-secondary); font-size:12px; line-height:1.45; }
.platform-view-filters { min-width:min(280px,100%); }
.platform-coverage-grid { display:grid; grid-template-columns:repeat(3,minmax(0,1fr)); gap:10px; }
.platform-quality-card,.platform-card { min-width:0; border:1px solid var(--border); border-radius:12px; background:var(--bg-card); box-shadow:0 1px 3px rgba(16,42,67,.04); }
.platform-quality-card { padding:13px 15px; }
.platform-quality-heading { display:flex; align-items:center; justify-content:space-between; gap:8px; margin-bottom:8px; }
.platform-quality-heading strong { color:var(--text-primary); font-size:13px; }
.platform-quality-badge { padding:4px 8px; border-radius:999px; background:#e8f6f2; color:#107b77; font-size:10px; font-weight:700; white-space:nowrap; }
.platform-quality-badge.warning { background:#fff4dc; color:#8b5b08; }
.platform-quality-card p { margin:3px 0; color:var(--text-secondary); font-size:11px; line-height:1.45; }
.platform-card { padding:16px; }
.platform-card-heading { display:flex; justify-content:space-between; align-items:flex-start; gap:12px; margin-bottom:12px; }
.platform-card-heading h4 { margin:0 0 5px; color:var(--text-primary); font-size:15px; }
.platform-legend,.platform-data-note,.platform-analytics-footnote { color:var(--text-secondary); font-size:11px; line-height:1.5; }
.platform-table-wrap { overflow-x:auto; }
.platform-table { width:100%; border-collapse:collapse; min-width:620px; }
.platform-table th { padding:9px 8px; border-bottom:1px solid var(--border); color:var(--text-secondary); font-size:10px; letter-spacing:.04em; text-align:left; text-transform:uppercase; }
.platform-table td { padding:10px 8px; border-bottom:1px solid #edf1f4; color:var(--text-primary); font-size:12px; vertical-align:middle; }
.platform-table tbody tr:last-child td { border-bottom:0; }
.platform-score { display:block; font-size:17px; font-weight:750; line-height:1.2; }
.platform-cell-meta { display:block; margin-top:3px; color:var(--text-secondary); font-size:10px; line-height:1.35; }
.platform-pending { color:#8b5b08; font-size:11px; font-weight:700; }
.platform-data-note { margin:10px 0 0; }
.platform-analytics-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:14px; }
.platform-chart-wrap { position:relative; height:290px; min-width:0; }
.platform-inline-filter { display:grid; grid-template-columns:auto minmax(125px,1fr); align-items:center; gap:8px; color:var(--text-secondary); font-size:11px; }
.platform-inline-filter select,.platform-view-filters select { min-height:40px; }
.platform-signals-list,.platform-reason-list { display:grid; gap:8px; }
.platform-signal,.platform-reason { border:1px solid var(--border); border-radius:9px; padding:10px 11px; background:#fff; }
.platform-signal { border-left:3px solid var(--color-complaint); }
.platform-signal strong,.platform-reason strong { color:var(--text-primary); font-size:12px; }
.platform-signal p,.platform-reason p { margin:4px 0 0; color:var(--text-secondary); font-size:11px; line-height:1.45; overflow-wrap:anywhere; }
.platform-empty-state { border:1px dashed var(--border); border-radius:9px; padding:14px; color:var(--text-secondary); font-size:12px; line-height:1.5; }
.platform-analytics-footnote { margin:0 2px; }

@media (max-width: 768px) {
  .platform-analytics-heading { align-items:stretch; flex-direction:column; }
  .platform-view-filters { width:100%; }
  .platform-coverage-grid { grid-template-columns:1fr; }
  .platform-analytics-grid { grid-template-columns:1fr; }
  .platform-card { padding:13px; }
  .platform-card-heading { flex-direction:column; }
  .platform-inline-filter { width:100%; grid-template-columns:75px minmax(0,1fr); }
  .platform-table { min-width:580px; }
}

.analytics-period-copy h3 {
  margin-bottom: 3px;
  color: var(--text-primary);
  font-size: 14px;
  font-weight: 600;
}

.analytics-period {
  margin: 0;
  color: var(--text-primary);
  font-size: 14px;
  font-weight: 600;
  line-height: 1.45;
}

.analytics-date-range {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

@media (max-width: 768px) {
  .analytics-header {
    align-items: stretch;
    flex-direction: column;
    gap: 12px;
  }
  .analytics-header .analytics-filters {
    width: 100%;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
  }
  .analytics-period-panel {
    grid-template-columns: 1fr;
    gap: 14px;
    padding: 14px;
  }
  .analytics-date-range {
    gap: 10px;
  }
  .analytics-date-field .ana-filter {
    padding: 8px;
    font-size: 13px;
  }
}

.ana-filter {
  padding: 8px 14px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-family: 'Fira Sans', sans-serif;
  font-size: 13px;
  cursor: pointer;
  transition: border-color var(--transition);
}

.ana-filter:hover { border-color: var(--border-hover); }
.ana-filter:focus { border-color: var(--accent); outline: none; }

/* KPI Cards */

.kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 24px;
}

.kpi-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 24px;
  position: relative;
  overflow: hidden;
  transition: border-color var(--transition), transform 0.2s;
}

.kpi-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--accent), #F59E0B);
  opacity: 0.6;
}

.kpi-card:hover {
  border-color: var(--border-hover);
  transform: translateY(-2px);
}

.kpi-card.kpi-negative::before { background: linear-gradient(90deg, #EF4444, #F97316); }
.kpi-card.kpi-positive::before { background: linear-gradient(90deg, #22C55E, #14B8A6); }

.kpi-label {
  font-size: 12px;
  font-weight: 500;
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 8px;
}

.kpi-value {
  font-family: 'Fira Code', monospace;
  font-size: 32px;
  font-weight: 600;
  color: var(--text-primary);
  line-height: 1.1;
}

.kpi-delta {
  margin-top: 6px;
  font-size: 13px;
  font-weight: 500;
  font-family: 'Fira Code', monospace;
}

.kpi-delta.up { color: #22C55E; }
.kpi-delta.down { color: #EF4444; }
.kpi-delta.neutral { color: var(--text-secondary); }

.kpi-sublabel {
  margin-top: 4px;
  font-size: 12px;
  color: var(--text-secondary);
}

/* Chart Cards */

.charts-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 24px;
}

#tab-analytics .charts-grid,
#tab-analytics .chart-card { min-width: 0; }

.chart-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  transition: border-color var(--transition);
}

.chart-card:hover { border-color: var(--border-hover); }

.chart-card.chart-wide { grid-column: span 2; }

/* Chart.js disables its aspect ratio here, so the canvas needs a fixed height on every viewport. */
#tab-analytics .chart-card canvas {
  display: block;
  width: 100% !important;
  max-width: 100%;
  height: 260px !important;
}

.chart-title {
  font-size: 14px;
  font-weight: 600;
  margin-bottom: 16px;
  color: var(--text-primary);
}

.chart-subtitle {
  margin: -10px 0 12px;
  color: var(--text-secondary);
  font-size: 12px;
  line-height: 1.4;
}

.chart-empty-state {
  padding: 20px 12px;
  color: var(--text-secondary);
  font-size: 13px;
  text-align: center;
}

.response-performance {
  margin: 0 0 24px;
  padding: 20px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}

.response-performance-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 16px;
}

.response-performance-header .chart-title { margin-bottom: 12px; }
.response-performance-header .chart-subtitle { margin: 0; }

.response-breakdown-label {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--text-secondary);
  font-size: 13px;
  white-space: nowrap;
}

.response-breakdown-label select {
  min-height: 44px;
  padding: 0 30px 0 12px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-card);
  color: var(--text-primary);
}

.response-chart-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 16px;
}

.response-chart-card {
  display: grid;
  align-content: start;
  gap: 16px;
  min-width: 0;
  padding: 16px;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--bg-card);
}

.response-chart-heading { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; }
.response-chart-heading h4 { margin: 0; color: var(--text-primary); font-size: 14px; }
.response-chart-heading > span { color: var(--text-secondary); font-size: 11px; text-align: right; }
.response-chart-rows { display: grid; gap: 18px; }
.response-chart-row { display: grid; gap: 7px; min-width: 0; }
.response-chart-label { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; color: var(--text-secondary); font-size: 12px; }
.response-chart-label strong { color: var(--text-primary); font-size: 20px; line-height: 1; font-variant-numeric: tabular-nums; }
.response-summary-detail { color: var(--text-secondary); font-size: 11px; line-height: 1.4; }
.response-meter { height: 12px; overflow: hidden; border-radius: 999px; background: var(--bg-secondary); }
.response-meter > span { display: block; width: 0; height: 100%; border-radius: inherit; background: var(--color-recognition); transition: width 240ms ease; }
.response-meter-competitor > span { background: var(--color-info); }
.response-meter-time > span { background: var(--color-warning); }

.response-table-wrap { overflow-x: auto; border: 1px solid var(--border); border-radius: 8px; }
.response-table-wrap.is-long-list { max-height: 420px; overflow: auto; }
.response-table { width: 100%; min-width: 560px; border-collapse: collapse; font-size: 13px; }
.response-table th, .response-table td { padding: 11px 12px; border-bottom: 1px solid var(--border); text-align: left; }
.response-table th { position: sticky; top: 0; z-index: 1; background: var(--bg-secondary); color: var(--text-secondary); font-size: 11px; font-weight: 600; }
.response-table td:nth-child(3), .response-table td:nth-child(4) { white-space: nowrap; }
.response-data-note { margin: 12px 0 0; color: var(--text-secondary); font-size: 12px; line-height: 1.5; }

.response-empty-state { padding: 18px 12px; color: var(--text-secondary); font-size: 13px; text-align: center; }

/* Recent Reviews */

.recent-reviews-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.recent-section {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
}

.recent-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: 400px;
  overflow-y: auto;
}

.recent-review-card {
  padding: 12px;
  background: var(--bg-primary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  font-size: 13px;
}

.recent-review-card .review-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 6px;
  font-size: 12px;
  color: var(--text-secondary);
}

.recent-review-card .review-header time {
  white-space: nowrap;
}

.recent-review-location {
  margin-bottom: 6px;
  color: var(--text-secondary);
  font-size: 12px;
  line-height: 1.4;
  overflow-wrap: anywhere;
}

.recent-review-card .review-text {
  color: var(--text-primary);
  line-height: 1.5;
}

@media (max-width: 768px) {
  .kpi-grid { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .charts-grid { grid-template-columns: 1fr; }
  .chart-card.chart-wide { grid-column: span 1; }
  .recent-reviews-grid { grid-template-columns: 1fr; }
  .response-performance-header { flex-direction: column; }
  .response-chart-grid { grid-template-columns: 1fr; }
  .response-breakdown-label { width: 100%; justify-content: space-between; }
  .response-breakdown-label select { flex: 1; max-width: 220px; }
  .response-table-wrap { overflow: visible; }
  .response-table-wrap.is-long-list { max-height: 480px; overflow-y: auto; }
  .response-table { display: block; min-width: 0; }
  .response-table thead { display: none; }
  .response-table tbody { display: grid; gap: 8px; padding: 8px; }
  .response-table tr { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); border: 1px solid var(--border); border-radius: 8px; }
  .response-table td,
  .response-table td:nth-child(3),
  .response-table td:nth-child(4) { display: flex; flex-direction: column; gap: 4px; min-width: 0; padding: 10px; white-space: normal; overflow-wrap: anywhere; border-bottom: 0; }
  .response-table td::before { content: attr(data-label); color: var(--text-secondary); font-size: 10px; font-weight: 600; }
  .analytics-filters { flex-direction: column; }
  .chart-card { padding: 14px; }
}

/* Breakdown Tables */

.breakdown-table-wrap {
  max-height: 350px;
  overflow-y: auto;
  overflow-x: auto;
}

.breakdown-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}

.breakdown-table th {
  text-align: left;
  padding: 8px 10px;
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-secondary);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  background: var(--bg-card);
}

.breakdown-table td {
  padding: 8px 10px;
  border-bottom: 1px solid var(--border);
  color: var(--text-primary);
}

.breakdown-table tr:hover td { background: rgba(16,42,67,0.02); }

/* ═══ AI Analysis Panel ═══ */

.ai-panel {
  margin-top: 32px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 16px;
  overflow: hidden;
}

.ai-panel-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px 24px;
  background: linear-gradient(90deg, rgba(25,181,165,0.07), rgba(8,127,115,0.07));
  border-bottom: 1px solid var(--border);
}

.ai-panel-title {
  font-size: 18px;
  font-weight: 700;
  color: var(--text-primary);
  margin: 0;
}

.ai-panel-sub {
  font-size: 12px;
  color: var(--text-secondary);
  margin: 4px 0 0;
}

.ai-generate-btn {
  background: linear-gradient(135deg, #20AAA2, #107B77);
  border: none;
  color: #fff;
  padding: 10px 24px;
  border-radius: 8px;
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
  transition: all 0.3s;
}
.ai-generate-btn:hover { transform: translateY(-1px); box-shadow: 0 4px 20px rgba(25,181,165,0.4); }
.ai-generate-btn:disabled { opacity: 0.6; cursor: wait; transform: none; }

.ai-panel-actions { display: flex; gap: 10px; align-items: center; }

.ai-export-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(16,42,67,0.05);
  border: 1px solid rgba(16,42,67,0.10);
  color: #52606D;
  padding: 10px 20px;
  border-radius: 8px;
  font-weight: 500;
  font-size: 13px;
  font-family: 'Fira Sans', sans-serif;
  cursor: pointer;
  transition: all 0.3s;
}
.ai-export-btn:hover { background: rgba(16,42,67,0.08); border-color: rgba(16,42,67,0.25); color: #112C42; transform: translateY(-1px); }
.ai-export-btn.hidden { display: none; }

.ai-content { padding: 24px; }

.ai-operational-evidence { padding: 22px 24px 0; }
.ai-operational-section { padding-bottom: 20px; }
.ai-operational-heading { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; margin-bottom: 14px; }
.ai-operational-heading h4 { margin: 0; color: var(--text-primary); font-size: 17px; }
.ai-operational-heading p, .ai-evidence-note, .ai-operational-empty { margin: 5px 0 0; color: var(--text-secondary); font-size: 12px; line-height: 1.55; }
.ai-operational-heading > span { color: var(--text-secondary); font-size: 12px; white-space: nowrap; }
.ai-operational-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 330px), 1fr)); gap: 12px; }
.ai-operational-card { min-width: 0; padding: 15px; border: 1px solid var(--border); border-radius: 12px; background: var(--bg-primary); }
.ai-operational-card-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.ai-operational-location { color: var(--text-secondary); font-size: 11px; font-weight: 600; letter-spacing: .02em; }
.ai-operational-card h5 { margin: 4px 0 0; color: var(--text-primary); font-size: 15px; line-height: 1.35; }
.ai-operational-count { display: grid; place-items: center; flex: 0 0 34px; width: 34px; height: 34px; border-radius: 50%; background: rgba(214,69,69,.1); color: var(--color-complaint); font-size: 15px; font-weight: 700; }
.ai-operational-count-note, .ai-operational-stores { margin: 10px 0; color: var(--text-secondary); font-size: 12px; line-height: 1.5; }
.ai-operational-stores strong { color: var(--text-primary); }
.ai-evidence-quote { margin: 8px 0 0; padding: 10px 11px; border-left: 3px solid var(--color-complaint); border-radius: 0 8px 8px 0; background: var(--bg-card); }
.ai-evidence-quote p { margin: 0; color: var(--text-primary); font-size: 13px; line-height: 1.5; overflow-wrap: anywhere; }
.ai-evidence-quote footer { margin-top: 7px; color: var(--text-secondary); font-size: 11px; line-height: 1.45; }
.ai-evidence-quote a { color: var(--nicxa-red-hover); font-weight: 600; text-decoration: underline; text-underline-offset: 2px; }
#ai-competitor-evidence .ai-operational-count { background: rgba(34,197,94,.12); color: #15803d; }
#ai-competitor-evidence .ai-evidence-quote { border-left-color: #16a34a; }
.ai-operational-action { margin: 11px 0 0; padding-top: 10px; border-top: 1px solid var(--border); color: var(--text-secondary); font-size: 12px; line-height: 1.55; }
.ai-operational-action strong { color: var(--nicxa-black); }
.ai-operational-card .ai-evidence-note { padding: 8px; border-radius: 6px; background: rgba(245,158,11,.1); }
.ai-operational-section > .ai-evidence-note { margin-top: 12px; }

@media (max-width: 600px) {
  .ai-operational-evidence { padding: 16px 14px 0; }
  .ai-operational-heading { display: block; }
  .ai-operational-heading > span { display: block; margin-top: 5px; }
  .ai-operational-card { padding: 13px; }
}

.ai-empty-state {
  text-align: center;
  padding: 40px;
  color: var(--text-secondary);
  font-size: 14px;
}

.ai-loading {
  text-align: center;
  padding: 60px 20px;
  color: var(--text-secondary);
}

.ai-loading-spinner {
  width: 40px; height: 40px;
  border: 3px solid var(--border);
  border-top: 3px solid #20AAA2;
  border-radius: 50%;
  margin: 0 auto 16px;
  animation: spin 0.8s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

.ai-error { color: #EF4444; text-align: center; padding: 32px; font-size: 14px; }

.ai-section { margin-bottom: 24px; }
.ai-section h4 { color: var(--text-primary); font-size: 16px; margin: 0 0 12px; }

.ai-summary { background: rgba(16,42,67,0.03); padding: 16px 20px; border-radius: 10px; border-left: 3px solid #20AAA2; }
.ai-summary p { color: var(--text-secondary); font-size: 14px; line-height: 1.7; margin: 8px 0 0; }

/* Brand Cards */
.ai-brand-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 16px; }
.ai-brand-card { background: rgba(16,42,67,0.03); border-radius: 10px; overflow: hidden; }
.ai-brand-header { display: flex; justify-content: space-between; align-items: center; padding: 12px 16px; background: rgba(16,42,67,0.02); }
.ai-brand-name { font-weight: 700; font-size: 15px; color: var(--text-primary); }
.ai-brand-rating { font-family: 'Fira Code', monospace; font-size: 18px; font-weight: 700; }
.ai-brand-body { padding: 12px 16px; }
.ai-list-section { margin-bottom: 10px; }
.ai-list-label { font-size: 12px; font-weight: 600; text-transform: uppercase; letter-spacing: 0.05em; color: var(--text-secondary); }
.ai-list-section ul { margin: 6px 0 0; padding-left: 18px; }
.ai-list-section li { font-size: 13px; color: var(--text-secondary); line-height: 1.6; }
.ai-action-box { background: rgba(25,181,165,0.08); border: 1px solid rgba(25,181,165,0.25); border-radius: 8px; padding: 10px 14px; font-size: 13px; color: var(--text-primary); margin-top: 8px; }

/* City Chips */
.ai-city-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 12px; }
.ai-city-chip { background: rgba(16,42,67,0.03); border-radius: 8px; padding: 12px 14px; }
.ai-city-name { font-weight: 700; font-size: 14px; color: var(--text-primary); margin-right: 8px; }
.ai-city-rating { font-family: 'Fira Code', monospace; font-size: 14px; font-weight: 600; margin-right: 8px; }
.ai-city-status { font-size: 12px; }
.ai-city-insight { font-size: 12px; color: var(--text-secondary); margin: 6px 0 0; line-height: 1.5; }

/* VS Competition */
.ai-vs-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.ai-vs-col { background: rgba(16,42,67,0.03); border-radius: 8px; padding: 14px; }
.ai-vs-win { border-left: 3px solid #22C55E; }
.ai-vs-lose { border-left: 3px solid #EF4444; }
.ai-vs-label { font-weight: 700; font-size: 13px; color: var(--text-primary); display: block; margin-bottom: 8px; }
.ai-vs-col ul { margin: 0; padding-left: 18px; }
.ai-vs-col li { font-size: 13px; color: var(--text-secondary); line-height: 1.6; }
.ai-vs-insight { font-size: 13px; color: var(--text-secondary); margin-top: 12px; font-style: italic; }

/* Best/Worst Stores */
.ai-stores-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.ai-store-card { background: rgba(16,42,67,0.03); border-radius: 10px; padding: 16px; text-align: center; }
.ai-store-best { border: 1px solid rgba(34,197,94,0.3); }
.ai-store-worst { border: 1px solid rgba(239,68,68,0.3); }
.ai-store-badge { font-size: 14px; font-weight: 700; display: block; margin-bottom: 4px; }
.ai-store-id { font-weight: 600; font-size: 15px; color: var(--text-primary); display: block; }
.ai-store-rating { font-family: 'Fira Code', monospace; font-size: 22px; font-weight: 700; display: block; margin: 4px 0; }
.ai-store-card p { font-size: 13px; color: var(--text-secondary); margin: 8px 0 0; line-height: 1.5; }

/* Top 5 Actions */
.ai-actions { background: rgba(16,42,67,0.03); padding: 16px 20px; border-radius: 10px; border-left: 3px solid #22C55E; }
.ai-actions-list { margin: 8px 0 0; padding-left: 24px; }
.ai-actions-list li { font-size: 14px; color: var(--text-primary); line-height: 1.8; padding: 4px 0; }
.ai-actions-list li::marker { color: #22C55E; font-weight: 700; }

/* ═══ Pipeline Dashboard ═══ */

.pipeline-run-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 24px;
  margin-bottom: 20px;
}

.pipeline-run-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 40px 20px;
  text-align: center;
  color: var(--text-secondary);
  gap: 12px;
}

.pipeline-run-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 12px;
}

.pipeline-run-status {
  font-size: 18px;
  font-weight: 700;
  padding: 8px 20px;
  border-radius: 12px;
}

.pipeline-status-success { background: rgba(34,197,94,0.15); color: #22C55E; }
.pipeline-status-failed { background: rgba(239,68,68,0.15); color: #EF4444; }
.pipeline-status-partial { background: rgba(245,158,11,0.15); color: #F59E0B; }
.pipeline-status-running { background: rgba(59,130,246,0.15); color: #3B82F6; animation: logPulse 2s infinite; }

.pipeline-run-meta {
  display: flex;
  gap: 20px;
  font-size: 13px;
  color: var(--text-secondary);
  font-family: 'Fira Code', monospace;
}

.pipeline-section {
  margin-bottom: 24px;
}

.pipeline-section-title {
  font-size: 16px;
  font-weight: 600;
  margin-bottom: 14px;
  color: var(--text-primary);
  display: flex;
  align-items: center;
  gap: 10px;
}

.pipeline-badge {
  background: var(--nicxa-red);
  color: #fff;
  font-size: 12px;
  font-weight: 700;
  padding: 2px 10px;
  border-radius: 20px;
  min-width: 24px;
  text-align: center;
}

/* Pipeline Step Cards */

.pipeline-timeline {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: 12px;
}

.pipeline-step {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px;
  display: flex;
  gap: 12px;
  transition: border-color var(--transition), transform 0.2s;
}

.pipeline-step:hover {
  border-color: var(--border-hover);
  transform: translateY(-2px);
}

.pipeline-step-success { border-left: 3px solid #22C55E; }
.pipeline-step-failed { border-left: 3px solid #EF4444; }
.pipeline-step-running { border-left: 3px solid #3B82F6; animation: logPulse 2s infinite; }

.step-icon {
  font-size: 28px;
  flex-shrink: 0;
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.step-body { flex: 1; min-width: 0; }

.step-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 4px;
}

.step-name {
  font-weight: 600;
  font-size: 14px;
  color: var(--text-primary);
}

.step-status { font-size: 16px; }

.step-desc {
  font-size: 12px;
  color: var(--text-secondary);
  margin-bottom: 6px;
}

.step-details {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 6px;
}

.step-detail {
  font-size: 11px;
  padding: 2px 8px;
  background: rgba(16,42,67,0.04);
  border-radius: 6px;
  color: var(--text-secondary);
  font-family: 'Fira Code', monospace;
}

.step-detail strong { color: var(--text-primary); }

.step-error {
  margin-top: 6px;
  font-size: 12px;
  color: #EF4444;
  background: rgba(239,68,68,0.08);
  padding: 4px 8px;
  border-radius: 4px;
}

.step-meta {
  display: flex;
  gap: 8px;
  margin-top: 6px;
  font-size: 11px;
  color: var(--text-secondary);
}

.step-platform {
  background: rgba(59,130,246,0.15);
  color: #3B82F6;
  padding: 1px 8px;
  border-radius: 8px;
  font-weight: 600;
  text-transform: uppercase;
  font-size: 10px;
  letter-spacing: 0.03em;
}

/* Gap Cards */

.pipeline-gaps-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 12px;
}

.pipeline-no-gaps {
  background: rgba(34,197,94,0.08);
  border: 1px solid rgba(34,197,94,0.2);
  border-radius: var(--radius);
  padding: 24px;
  text-align: center;
  color: #22C55E;
  font-weight: 500;
  font-size: 14px;
}

.gap-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 14px;
  border-left: 3px solid #F59E0B;
  transition: border-color var(--transition);
}

.gap-card:hover { border-color: var(--border-hover); }

.gap-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 6px;
}

.gap-platform {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 2px 10px;
  border-radius: 8px;
}

.gap-platform-uber { background: rgba(0,200,83,0.15); color: #06D6A0; }
.gap-platform-rappi { background: rgba(255,102,0,0.15); color: #FF6600; }
.gap-platform-google { background: rgba(66,133,244,0.15); color: #4285F4; }
.gap-platform-didi { background: rgba(255,120,0,0.15); color: #FF7800; }

.gap-days {
  font-family: 'Fira Code', monospace;
  font-size: 14px;
  font-weight: 700;
  color: #F59E0B;
}

.gap-store {
  font-weight: 600;
  font-size: 13px;
  color: var(--text-primary);
  margin-bottom: 4px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.gap-dates {
  font-size: 11px;
  color: var(--text-secondary);
  font-family: 'Fira Code', monospace;
}

.gap-last {
  font-size: 11px;
  color: var(--text-secondary);
  margin-top: 4px;
}

/* File tracking */

.error-text {
  color: #EF4444;
  font-size: 12px;
  max-width: 200px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

@media (max-width: 768px) {
  .pipeline-timeline { grid-template-columns: 1fr; }
  .pipeline-gaps-grid { grid-template-columns: 1fr; }
  .pipeline-run-header { flex-direction: column; align-items: flex-start; }
}

/* ═══ Coverage Heatmap ═══ */

.coverage-summary {
  display: flex;
  gap: 20px;
  align-items: center;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.coverage-stat {
  font-size: 13px;
  color: var(--text-secondary);
}

.coverage-stat-val {
  font-family: 'Fira Code', monospace;
  font-weight: 700;
  font-size: 16px;
  color: var(--text-primary);
  margin-right: 4px;
}

.coverage-bar {
  width: 140px;
  height: 8px;
  background: rgba(239,68,68,0.25);
  border-radius: 4px;
  overflow: hidden;
}

.coverage-bar-fill {
  height: 100%;
  background: linear-gradient(90deg, #22C55E, #14B8A6);
  border-radius: 4px;
  transition: width 0.6s ease;
}

.coverage-filters {
  margin-bottom: 12px;
}

.coverage-filters select {
  padding: 8px 12px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-family: 'Fira Sans', sans-serif;
  font-size: 13px;
  cursor: pointer;
}

.coverage-filters select:focus {
  border-color: var(--nicxa-red);
  outline: none;
}

.coverage-heatmap-wrap {
  overflow-x: auto;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--bg-card);
}

.coverage-heatmap {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
}

.coverage-heatmap th {
  padding: 6px 8px;
  text-align: center;
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--text-secondary);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  background: var(--bg-card);
  white-space: nowrap;
}

.cov-th-store {
  text-align: left !important;
  min-width: 160px;
  max-width: 200px;
}

.cov-th-plat { min-width: 36px; }
.cov-th-date { min-width: 34px; }
.cov-th-total { min-width: 40px; }

.coverage-heatmap td {
  padding: 4px 6px;
  border-bottom: 1px solid var(--border);
}

.cov-store {
  font-weight: 500;
  color: var(--text-primary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 200px;
  font-size: 12px;
}

.cov-plat {
  text-align: center;
  font-size: 14px;
}

.cov-cell {
  width: 28px;
  height: 24px;
  text-align: center;
  border-radius: 3px;
  margin: 1px;
}

.cov-ok { background: rgba(34, 197, 94, 0.35); }
.cov-miss { background: rgba(239, 68, 68, 0.3); }

.cov-pct {
  text-align: center;
  font-family: 'Fira Code', monospace;
  font-weight: 700;
  font-size: 12px;
}

.coverage-heatmap tr:hover td {
  background: rgba(16,42,67,0.03);
}

.coverage-heatmap tr:hover .cov-ok { background: rgba(34, 197, 94, 0.5); }
.coverage-heatmap tr:hover .cov-miss { background: rgba(239, 68, 68, 0.45); }



/* ─── Control de acceso por rol ─────────────────────────────── */
body:not(.is-admin) .admin-only { display: none !important; }
#user-chip { align-items: center; }


/* ─── Feedback (bandera sutil en reseñas) ──────────────────── */
.review-flag {
  background: none;
  border: none;
  cursor: pointer;
  font-size: 14px;
  opacity: .3;
  padding: 2px 4px;
  color: var(--text-secondary);
  transition: opacity var(--transition), color var(--transition);
}
.review-flag:hover { opacity: 1; color: #D64545; }

/* Platform source applies to the entire dashboard; evidence remains expandable. */
.platform-view-filters { display:flex; flex-wrap:wrap; gap:12px; }
.platform-view-filters .analytics-filter-field { flex:1; min-width:0; }
.platform-view-filters select { min-height:44px; }
.ai-balanced-detail summary { min-height:44px; display:flex; align-items:center; cursor:pointer; color:var(--text-primary); font-weight:600; }
.ai-balanced-detail summary::before { content:'+'; margin-right:8px; }
.ai-balanced-detail[open] summary::before { content:'−'; }
.ai-balanced-detail summary:focus-visible { outline:2px solid var(--nicxa-red-hover); outline-offset:2px; }
.ai-operational-stores,.ai-evidence-quote { overflow-wrap:anywhere; }
@media(max-width:600px) { .platform-view-filters .analytics-filter-field { flex-basis:100%; } }

.platform-analytics-view,[data-balance-group] { font-family:Inter,system-ui,sans-serif; }
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[data-balance-group^="fortalezas"] .ai-evidence-quote,
#ai-competitor-evidence [data-balance-group^="fortalezas"] .ai-evidence-quote { border-left-color:var(--color-recognition); }
#ai-competitor-evidence [data-balance-group^="problemas"] .ai-evidence-quote { border-left-color:var(--color-complaint); }